Privacy Policy

Sumangalam Jeweller values and respects your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or mobile application.

1. Information We Collect

The information provided by customers during registration and while using our services is assumed to be true, accurate, and complete.

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • PAN Card / KYC Details (where applicable)
  • Device Information
  • Payment and Transaction Details

2. How We Use Your Information

Your information is used for the following purposes:

  • Creating and managing your account.
  • Processing payments and jewellery bookings.
  • Providing customer support.
  • Preventing fraud and unauthorized activities.
  • Complying with applicable legal and regulatory requirements.
  • Improving our website, mobile application, and overall user experience.

3. Payment Security

All payments are processed through secure and authorized third-party payment gateways. Sumangalam Jeweller does not store your complete debit card, credit card, or banking credentials on its servers.

4. Data Sharing

We may share your information only when necessary with:

  • Authorized payment partners.
  • Government or regulatory authorities, where required by law.
  • KYC verification agencies.
  • Technology and service providers who assist in operating our platform.

5. Data Protection

We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse, and to maintain the privacy of your data.

6. User Rights

Users may request correction, updating, or deletion of eligible personal information by contacting our customer support team, subject to applicable legal and regulatory requirements.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The revised policy will become effective immediately upon publication on our website or mobile application.